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Privacy Statement

Privacy Statement

NAMI has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. The following discloses our information collection and use practices for this Web site: www.strengthofus.org.

Effective Date: March 1, 2010

Summary:

  • NAMI does not collect personally-identifiable information about you other than what you freely share. We do log the Internet IP address of every computer that visits our site as part of our normal site usage tracking.
     
  • You have the option of entering personally-identifiable information about yourself as you create your profile on the Web site and participate in the social networking components on the Web site. NAMI may use the information to help us understand who our site users are and how we may better target and tailor our services.
     
  • NAMI does not share any of your personally-identifiable information outside the NAMI organization.
     
  • You retain full control over all information you share about yourself, and may remove or request removal of this information at any time.
     
  • You retain control over what types of e-mail communication, messages, feeds and notifications you receive from StrengthofUs, and may opt to discontinue correspondence at any time.
     
  • You have the option to share personally-identifiable information about yourself with other visitors to the Web site on your profile page and within the other social networking components on the Web site. You may remove or request removal of any such information you share.
     
  • Anytime you enter personally-identifiable information, not intended to be shared publicly, such as password, this information is sent to NAMI over a secure connection.
     
  • NAMI uses generally accepted industry standards to protect the information submitted to us.
Sections:
  • The personal information we collect, how we collect it and how it is used
  • How we use the information we collect
  • Choice and opt-out
  • What information we share and with whom
  • How we protect the information we collect
  • Changes to this Privacy Statement
  • Contact us
The personal information we collect, how we collect it and how it is used:
 
The StrengthofUs Web site does not collect any personally-identifiable information about our site visitors, other than information that visitors freely enter.
 
The one exception to this is that, like most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, computer operating system, Web browser type (Internet Explorer, Netscape, etc.), Internet service provider, referring/exiting pages, date/time stamp and clickstream data (i.e., which pages are visited, page load times, error messages, etc.). These log files are stored indefinitely and are analyzed to help us understand how our site is being used.
 
This information in and of itself is not sufficient to identify site visitors in any personal way. However, in the event that you experience difficulty using our Web site, we may use your IP address in connection with your personal information to perform troubleshooting. Also, in the event that criminal behavior is suspected, NAMI may provide this information to law enforcement, who could potentially trace it back to you through your Internet service provider.
 
Sign-in accounts:
 
Access to certain areas of the StrengthofUs Web site requires the creation of a sign-in account. A sign-in account requires you to provide a display name, email address, username and password.
The IP address of all users who sign-in is logged. This is done to enable us to troubleshoot sign-in or access problems for registered users.
 
Optional personal information
 
All users who sign-in can also provide optional personal information about themselves in their profile on the site, including their age, birthday, location (city/state), interests, goals, skills, bio, favorite music, favorite TV shows, favorite movies, favorite quotations and Web sites. Users can also share their files, pages, event calendar, message board, bookmarks, wire posts, groups and who their friends are on the Web site.
 
Depending on users’ privacy settings, this information may be shared privately, publicly, with registered users only, with friends only or with specified group members on the Web site.
 
This information may be used in aggregate reports to help us have a better idea of who our users are and how we can better tailor our site to their needs. Additionally, the aggregate reports may be shared with a third party, such as a site sponsor, but will never be shared outside of NAMI in a way that makes you personally-identifiable.
 
Discussion groups and social networking components:
 
To participate in an online discussion group and other social networking components, including posting content, you must first create a sign-in account.
 
The display name you choose for your account will be displayed beside anything you post so please choose your display name carefully if you do not wish it to be personally-identifiable. Additionally, your display name will be linked to your profile. Again, do not share any information in your profile that you do not want shared publicly or have associated with your posts or set your profile privacy settings accordingly so your personal information is only shared with those you wish to see it.
 
Any information you post on the StrengthofUs Website may be available for viewing by all other visitors to our site, including the general public, unless you have changed the privacy settings of what you choose to post. You can share anything you post either privately, publicly, with registered users only, with friends only or with specified group members on the Web site.
 
If you ever wish to have something you have posted removed and cannot remove it yourself, please contact admin@strengthofus.org or use the address below. Posts which violate our Terms of Use may be removed at NAMI's discretion and the user may have his or her sign-in account revoked.
 
Cookies:
 
A "cookie" is a small file that a Web site can place on your computer. If your Web browser accepts cookies, the StrengthofUs Web site places a single persistent cookie when you visit. In order to sign in to the StrengthofUs Web site, you must accept cookies from the site. This cookie is used only to track whether or not you are signed in to the site.
 
Clicking the "Log out" link from the top of any page on the Web site other than the homepage will remove your contact ID from your cookie, and will prevent others from using your sign-in account. Again, no personally-identifiable information is stored in the cookie itself, and the only purpose the cookie is used for is to track whether or not you are signed in as you move around the StrengthofUs Web site. You can remove NAMI's cookie at any time by following the directions provided in your Internet browser's "Help" file.  
 
If you are using a computer in a public environment, always make sure your username and password are not remembered or stored by the computer.
 
Link Tracking:
 
Many of the links on the StrengthofUs Web site, and most links within e-mail communications you receive from us, have a tracking ID at the end. This enables us to measure how often certain links are clicked on to gauge overall interest in the resulting page. From e-mails, or from the Web site when you are signed in, it is possible for us to tie the information provided by tracking IDs to your personally-identifiable information, though we do not routinely do so. We are primarily interested in the aggregate effectiveness of our various online efforts.
 
How we use the information we collect:
 
NAMI does not share any personally-identifiable information about you with anyone outside of NAMI. The information we collect is used internally to help us serve you better. You have the option to update, revise or have deleted any personal information you have shared with NAMI.  For specific information about how information is used, please see the section above.
 
Communications from the site:
 
Customer service:
 
When you create a free sign-in account on the Web site, we will send you a confirmation e-mail to verify your username and password. We will also communicate with you in response to your inquiries and submissions to provide the services you request, confirm the actions you have taken and to help you manage your account. We will communicate with you via e-mail or by messaging you on the Web site.
 
General announcements and promotions:
 
We will occasionally send you information on special events, news, fresh content or opportunities by emailing you or sending you a message on the Web site. Out of respect for your privacy, we present the option not to receive these types of communications by contacting admin@strengthofus.org.  
 
You may also subscribe to feeds using a RSS feed reader. Groups, friends, files, pages and blogs on the StrengthofUs Web site all have the option to subscribe to their feeds.
 
E-mail notifications:
 
You may also choose to receive other types of e-mail from StrengthofUs, related to particular features on the Web site. These include notifications related to new content posted by your friends or by groups you are a member of. You may control what notifications you receive by visiting your Settings page when you are logged into the StrengthofUs Web site.
 
Service announcements:
 
On rare occasions, we will send you service or membership related announcements when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an e-mail.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
 
Choice and Opt-out:
 
We provide several opportunities for you to control the amount of personally-identifiable information you share with us and the use of that information:
 
Self-service:
 
If you have a sign-in account, you may visit your profile to add to, modify or remove your personal information. This includes your display name, age, birthday, location (city/state), interests, goals, skills, bio, favorite music, favorite TV shows, favorite movies, favorite quotations and Web sites. You can also decide whether or not to share your files, pages, event calendar, message board, bookmarks, wire posts, groups and who their friends are on your profile. You may also visit the Settings area of the Web site to modify your display name, username, password and notification requests.
 
The exception to this is that you may not fully delete your sign-in account from the system. If you want your account fully deleted, please contact NAMI using the information below.
 
If you receive notifications related to your friends or groups, you will have to manage those notifications by visiting your Settings page on the Web site. If you receive feeds, you will also have to manage those within the StrengthofUs Web site.
 
Each e-mail you receive from us will state the reason you are receiving the message and how to opt-out of future such messages.
 
Other means:
 
Please contact NAMI directly if you wish to have your sign-in account removed or are unable to access any of the means explained under "Self Service" above.
 
Webmaster
(703) 524-7600
 
Webmaster
c/o NAMI
3803 Fairfax Dr., Suite 100
Arlington, VA 22203
 
If you are interested in contacting a NAMI State Organization or local Affiliate, please look up their contact information here.
 
What information we share and with whom:
 
In the course of providing our services, NAMI relies on certain trusted business partners to perform certain tasks, such as hosting, providing technical support and maintaining the StrengthofUs Web site. This involves transferring information about you in paper or electronic form. NAMI makes every effort to ensure the trustworthiness and best business practices of these partners. These agents and third parties are prohibited from using your personally-identifiable information for any other purpose.
 
Links to other sites:
 
This Web site contains links to other sites that are not owned or controlled by NAMI. Please be aware that we, NAMI, are not responsible for the privacy practices of other such sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally-identifiable information.
 
Legal disclaimer:
 
We reserve the right to disclose your personally-identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process.
 
Browsers and Internet Security:
 
Any time you enter or provide personal information on our Web site, we encrypt it using Secure Socket Layer ("SSL") technology. SSL protects information as it crosses the Internet. To support this technology, you need an SSL-capable browser. NAMI recommends using a strong encryption, 128-bit browser such as Microsoft's Internet Explorer 4.01 or higher, Netscape Navigator 4.06 or higher, or any version of Firefox or Safari. These browsers will activate SSL automatically whenever you create or modify your sign in account.
 
You can tell if you are visiting a secure area within a Web site by looking at the symbol on the bottom of your browser screen. If you are using Internet Explorer or Netscape Navigator, you will see either a lock or a key. When the padlock is in the locked position, your session connection is taking place via a secure server. You can also tell by looking at the URL in your Web address bar. If the address of the page begins with "https://", it is secure. Occasionally, the page you enter data on may not be secure, but by submitting the information you activate a secure connection and thus your data is submitted securely.
 
If you need a strong encryption browser, you can go to the Microsoft Web site or the Netscape Web site to download the latest Internet Explorer or Navigator browser. We do not recommend the use of beta browser versions.
 
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100 percent secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to this Privacy Statement:
 
If we decide to change our privacy policy, we will post those changes to this privacy statement so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy policy at any time without notification, so please review it frequently.

Contact us:

Webmaster
(703) 524-7600
NAMI
3803 Fairfax Dr., Suite 100
Arlington, VA 22203